Do you take reservations?

Yes, we actually prefer that you make reservations, especially for groups of six or more.  This guarantees a seat, but seating assignments happen as guests arrive, so early arrivals get the best seats.

How do I make reservations?

You can call the box office at 423.517.1839 or buy tickets online.  Or you can call our ticket-by-phone line at 423.822.5688.

What are the Box Office hours?

Box Office hours: 11am-4pm Tue-Sat    

Ticket-by-Phone hours: 9am-9pm on Mon-Fri     11am-4pm on Sat     2pm-7pm on Sunday

If I did not make reservations, can I still come to the show?

Yes, you can! Come to the box office before the showtime to get your seating tickets!  The earlier you arrive, the better your seat.

Do I need to hold my tickets with a credit card number?

We do not require that you hold your tickets, but we offer a special 10% discount for those who purchase their tickets over the phone or online with a credit card.

How far in advance do I need to reserve our seats?

As soon as you can. We fill up quickly, but never assume that we won’t have tickets available. 

How long do the shows last?

Our shows last between 1.5 hours to 2 hours.

What does the admission price include?

The admission price includes the show, an all-you-can-eat Italian buffet, your choice of beverage, and a dessert.

What is served for dinner?

Our all-you-can-eat Italian buffet includes Baked Ziti, Pasta Primavera with Grilled Chicken and Vegetables, Spaghetti Noodles, Italian Meatballs in Marinara Sauce,  Macaroni & Cheese, Mediterranean Salad, and Fresh-baked garlic rolls.  See our Menu.

What types of beverages do you serve?

We serve Coca-Cola products, lemonade, sweet and unsweet tea, and coffee.

What is served for dessert?

A generous slice of our double fudge cake dribbled with raspberry sauce and topped with a chocolate chunk

Can you eat during the show? When is the buffet opened?

The buffet opens when the showroom opens an hour before the showtime. The buffet will remain open during the show.

Where can I park?

We have limited parking around our building. There is a $5 city parking lot directly beside our building and there is free parking on the hill behind our building.

What methods of payment do you take?

We accept cash, MasterCard, Discover, Visa, and American Express. We only accept checks from churches and businesses.

Are your shows really family-friendly?

Yes! We love kids! They’re usually the best part of the show.  The content of our show is par with 8:00 pm television programming.  Kids prices apply to ages 3-11.  Kids 3 and under are free.

Are your shows scary?

No, our shows are comedies, and even though someone is killed, the situations around the murders are to die for!  There is silliness and nothing to be afraid of.

What are your shows like? What can I expect?

Our shows are like an interactive Game of Clue. They are very interactive; do not be surprised if the characters chat with you before the show. If you listen to what they are saying, you may can figure who is a killer.

Do you serve alcohol?

No, we not sell or serve alcohol, but you are allowed to bring it in and our servers can provide ice, wine glasses, corkscrews, and other setups.  We do not charge a fee for this service, and ask that you do not bring in coolers. 

Do you have a dress code?

Come as you are...or dress to impress.  No code enforced.

Is gratuity automatically added?

15% gratuity is added for groups of 6 or more. Others are asked to tip their servers on their own.

What discounts are available for military, senior citizens, students, groups, or just because you love me?

We offer a 10% discount to members of the armed forces and to groups of 20 or more. And if you make reservations over the phone and pay with a credit card, then you receive a 10% discount—yes, because we love you. Purchasing tickets online with your credit card gives you a 10% discount as well.

Do your shows or show times ever change?

No, we have a regular rolling schedule, which is as posted on the Home page. The casts are always changing though, so be sure to check out your favorite shows more than once!

Will shows ever be cancelled?

Unfortunately, yes. We do sometimes experience technical problems with our equipment (and actors) that require us to cancel a show. If you have already purchased tickets, then we can move you to a different date or refund your money.

If I decide not to come to a show that I paid for over the phone or online, do I get a full refund?

No. We can move your reservation to another date. But if the show has been cancelled, we can give you a full refund.

What will the charge for online tickets show up as on my credit card statement?

Our online tickets are sold through a company called Ticket Biscuit. The charge will show up under that name and not Vaudeville Cafe.

I love your place.  Can I have an event here with no show?  A private party or reception?

Absolutely.  You can rent our hall at a special date and time.  See our features here.